Businesses heavily depend on their IT systems to run their day-to-day operations. However, even the most efficiently managed companies will run into IT-related challenges from time to time. Here are seven of the most common IT issues businesses face.
Challenge #1: Outdated Hardware and Software
Among the primary IT challenges businesses confront is outdated hardware and software. This issue can arise due to various factors, such as neglecting updates or failing to replace old hardware often enough.
The use of old hardware and software can have consequences such as:
- Reduced operational speed
- Security vulnerabilities
- Incompatibility with other devices and systems
- Limited access to new features and enhancements
Preventing these concerns necessitates the regular updating of both hardware and software. Immediate installation of updates is crucial. Choosing to keep using outdated equipment can eventually lead to hardware failures, resulting in significant operational and financial losses.
Challenge #2: Data Loss
Another common IT obstacle for businesses is the risk of data loss, which can happen for a variety of reasons including human errors, hardware failures, software corruption, or malicious cyberattacks.
Data loss can have far-reaching repercussions, including:
- Reputation damage
- Loss of clients
- Financial setbacks
- Legal penalties
To prevent data loss in your business, it is important to regularly backup your data. A comprehensive data recovery plan should also be in place to ensure a swift restoration of any lost information. At Solzorro, our professionals can help you make a disaster recovery plan that best serves your company.
Challenge #3: Slow Internet
Businesses may frequently encounter the issue of slow internet speed. This problem can stem from factors such as outdated routers, excessive devices connected to the network, or network congestion.
Consequences of sluggish internet speed include:
- Hindered access to online resources
- Inferior quality of online meetings (audio and video)
- Challenges with transmitting or receiving large files
- Reduced work pace (time equals money)
Resolving this challenge entails initially assessing internet speed for any anomalies. Platforms like speedtest.net can assist in gauging your internet speed. By comparing this with your Internet Service Provider’s offering, you can pinpoint internal issues. If internal, actions like disconnecting any unused devices and resetting your router can enhance speed.
Challenge #4: External Issues (Mice, Keyboards, Printers)
Businesses frequently encounter issues with devices such as mice, keyboards, and printers. This can stem from multiple factors such as hardware malfunction, outdated drivers, or accumulation of dirt and debris. At times, problems might manifest without any discernible cause.
Issues with these devices can result in:
- Inability to use specific devices
- Subpar device performance
- Malfunctioning devices
- Reduced employee efficiency
To fix this, first try rebooting your device, and cleaning any plugs and connections. It is also smart to install any updates available for the drivers you are using. When those things don’t work, it may be necessary to reach out to IT providers or the device manufacturer to either repair or replace the device.
Challenge #5: Viruses and Network Security
Cybersecurity is of paramount importance in the technology-driven business world that we operate in. Hackers are constantly evolving to become more effective, and your business is at risk regardless of your size or industry. Such threats can originate from various sources, such as opening emails from unfamiliar senders or downloading files from untrusted websites. Cyberattacks can also exploit less apparent vulnerabilities, underscoring the importance of cybersecurity awareness.
A network infiltrated by viruses and malware can result in:
- Data loss
- Slow performance
- Security vulnerabilities
- Impaired access to online resources
- Financial loss
Safeguarding your business mandates the installation of robust security solutions. Consistently backing up data is equally crucial for prompt restoration in the event of loss or corruption. Managed IT Services with cybersecurity expertise can proactively manage security and promptly respond to threats.
Challenge #6: Email Problems
Email-related issues frequently impair businesses. This can arise due to incorrect email settings, outdated email software, connectivity problems, or malware.
Email complications can result in:
- Inability to send or receive emails
- Erroneous email recipients
- Email deletion or loss
- Impaired performance
- Disrupted productivity
Addressing this challenge involves verifying email settings initially. If that proves ineffective, updating email software or integrating dependable security solutions should be considered. Remote IT support can also remotely diagnose and address issues.
Challenge #7: Setting Up New Technology
Businesses often encounter hurdles when introducing new technology. These challenges may stem from incorrect installations, compatibility conflicts, or insufficient training.
Issues with new technology setup can lead to:
- Inability to utilize certain features or devices
- Suboptimal performance
- Device malfunctions
- Ramifications affecting other network technologies
Resolving this challenge entails consulting technology documentation initially. If that yields no results, seeking support from manufacturers is recommended. Engaging Managed IT Services can facilitate effective technology setup and troubleshooting.
This list encompasses the 7 most common problems that businesses face but is in no way comprehensive. To best prepare yourself and your business to overcome whatever issues may arise within your organization, partner with a trusted managed IT provider like Solzorro to make sure that help is there right when you need it.

Keep your business running smoothly with Managed IT Services. Contact Solzorro in Salt Lake City today!