Businesses thrive on data, regardless of their Microsoft industry or market. In fact, data from multiple sources reveals what customers want and where the market is heading. Moreover, it guides business growth and success, keeping companies ahead of competitors. Additionally, this insight helps improve operations, increase sales, and reduce costs, ultimately fostering long-term success.
There are many applications available to create surveys, but they can be complex to set up and use. MS Forms lets users quickly create and share forms, quizzes, or polls with ease. Users can easily sync the app with MS 365 applications like Teams and Excel. MS 365 is a popular, expanding platform in the US, enabling businesses to collaborate and achieve more. Many companies overlook M Forms, unaware of its potential to improve their business with its form-making features.
How can you use MS Forms?
Survey forms can provide your business with valuable feedback and information. They may aim to understand customer needs, generate leads, or assess employee satisfaction.
Typical ways to use Microsoft Forms include:
- Market research survey
- Lead generation
- Brand awareness
- Customer satisfaction
- Employee satisfaction
- Training evaluation
- Exit interview
Microsoft Forms is simple to set up and use. Use templates or the Forms builder to create and customize surveys, polls, or questionnaires with themes or logos.
Each form lets you view real-time responses, see average completion time, and read individual answers. With an Office 365 subscription, you can analyze responses and export results to Excel for reporting. Upgrade to Microsoft Dynamics 365 Customer Voice for enhanced survey features, analysis, and Power Platform integration.
How does using MS Forms improve business?
Microsoft Forms can be used by businesses, institutions, and governments to collect data or share information with their employees and customers, to improve the way they operate, or to provide insight into decision-making.
Grow your business
Compile all the information you need to improve your business to provide insight into what is working and not working. Generating customer surveys that measure your management system’s reflectivity can help ensure that it is effective in meeting the needs of its customers. Polls allow you to get feedback from your team on a certain detail and save time by not having to hold meetings for even minor topics.
Work smarter, not harder
MS Forms has an intelligent system that adapts and generates creative recommendations as you progress. It is helpful when you need a Microsoft Forms template or theme, but it will also suggest question types and options depending on how you use the form. Microsoft Forms offers an estimated response time option to encourage users to complete their responses promptly. Forms has a more detailed intelligence-based addition to analysis called Insights, which provides a clearer interpretation of responses per question.
Increase your reach
Non-Microsoft 365 users can use Microsoft Forms to access various features and functionalities of Microsoft products. Additionally, these forms can be taken offline as well for use in a private environment or secured sharing with specific individuals.
Evaluate change management
Change management is a process that helps an organization prepare for and implement change. Specifically, this process involves understanding how ready employees are to learn new things, adapting to past changes, and, ultimately, experiencing the shifting company culture. Consequently, it ensures smoother transitions and greater overall success. Additionally, one of the main steps in this approach is assessing readiness levels. This is typically done using questionnaires, surveys, or interviews, where you ask questions about employees’ capacity to learn new tools, their previous experiences with change initiatives, and more.
Seamless integration
Microsoft Forms and Forms Pro is a part of the Microsoft Office 365 suite, which is all the essential programs and apps you will ever need to run your business. Forms integrates seamlessly with other platforms like Microsoft Teams, Flow, Outlook, and more to help you complete your task at hand every day. For example, while on a video conference call on Teams, you can send everyone short polls for specific topics being discussed during the meeting. This helps keep things moving along smoothly as well as keeping an eye out for what people think of certain ideas/points. Forms can be integrated with Microsoft Flow so responses are emailed to your Outlook inbox after each form has been filled out.
Take full advantage of your Microsoft 365 subscription with the addition of Microsoft Forms and drive your business insights further. Talk to the Solzorro Microsoft Consulting experts today and unlock the power of your business data.