We Provide

Managed Desktop Services

for Utah businesses

Improve user satisfaction & improve productivity with reliable technology that works.

IT Support Desk

End-User Support

Data Backup

Device Management

Device Security

Certified desktop engineers ensure your people are happy and your business is secure.

Relax and rely on Solzorro to take care of your technology. We provide day-to-day user support, security, patching, backup, recovery, and mobile device management.

Keep the lights on & reduce the cost of in-house IT. Our team has seen it all, and we’re always upgrading our certifications, so we’re ready for whatever comes up next. 

Get the reliability and stability you need to keep the lights on, stay secure and operational. Whether you need ongoing support for your technology or hands-on hardware maintenance, we’ll create a customized support plan that suits your needs. 

  • IT Support service desk;
  • End-user support;
  • User account and profile management;
  • Data back-up & restoration;
  • Android & Apple mobile device management;
  • Security, training & patch management.

Why Managed Desktop Services?

Get full control of your technology, reduce unknown risks, with predictable spend and a team of seasoned professionals.

Reduced costs

Remote desktop support means that you'll only pay for the services you need. It's more cost-effective than hiring an in-house technician.

Increase user productivity

Supercharge your business, make your business more efficient with efficient technology that works as it should.

Proactive services

Our monitoring solutions are always working to track, detect and solve any issues before becoming a problem.

Reduce desktop & device downtime

Your systems will always be operational with maintenance and monitoring that is continuously tracking your IT.

Relax with peace of mind

Our experts are always looking at your technology and have a finger on the pulse, making sure your people can work effectively.

Phone support for end-users

Unlike other managed service providers, Solzorro encourages users who need require support for issues that require immediate attention to pick up the phone and call us. Our goal is to maintain ultra-low wait times for our helpdesk.

On average, we pick up the phone within 52 seconds. Our certified desktop engineers are on the phone and will provide immediate assistance to the end-user.

    • Asset & software life cycle management;
    • Password & user account support; 
    • Complete break to fix services;
    • On-site and off-site support;
    • Desktop setup, configuration, and application management;
    • Backup & disaster recovery.

Proactive Managed Desktop Support

We start by evaluating your organization’s current state of technology, including your infrastructure, hardware, line-of-business applications, and Vendors. 

Working with you, the team at Solzorro will identify critical business processes, pain points, and your technology vulnerabilities. Completing this process allows us to design a managed desktop approach that aligns with your business goals.

  • User support: end-users and internal technical team will get the help they deserve;
  • Expert Advice: our team are always up to date and certified;
  • Accountability: engineers are measured on customers satisfaction;
  • Flexibility: remote or on-site technical support ensures your infrastructure is efficient & reliable.