RMM & Automation – Streamline IT Tasks

What Is An RMM And Why Should I Use It?

What Is an RMM Tool?

An RMM (Remote Monitoring & Management) tool enables IT teams to remotely monitor and manage their IT systems. By tracking the health and performance of networks, servers, workstations, and devices, these tools detect potential issues early, preventing downtime.
The tool consists of two main components. First, a monitoring agent installed on devices gathers performance data such as CPU usage, disk space, and network traffic. Second, the management console displays this data, allowing the IT team to perform essential tasks. Some of those include software updates, patch management, and remote access. The monitoring agent gathers performance data, ensuring IT teams can maintain optimal system performance.
RMM (Remote Monitoring & Management) dashboard for managed IT services

Why Use Solzorro's RMM Tool?

RMM (Remote Monitoring & Management) network discovery

Why Do I Need this Tool?

  1. Proactive Monitoring and Maintenance: An RMM tool allows IT teams to monitor systems in real-time. This identifies and resolves issues before they escalate. This approach minimizes downtime and keeps client systems running optimally.
  2. Increased Efficiency: These tools automate routine tasks like software updates, patch management, and antivirus scans. By doing this, time is saved for IT teams to focus on strategic initiatives.
  3. Improved Security: With a centralized view of clients’ IT systems, RMM tools help identify security threats and vulnerabilities. IT teams are then able to implement measures to prevent cyberattacks and data breaches.
  4. Scalability: As client bases grow, these tools enable IT teams to automate routine tasks, allowing them to manage more clients without compromising service quality.

Are All RMM Tools Created Equal?

Although many RMM tools share the same engine backbone, their features, functionality, and user experience can vary greatly by provider. Similarly, two restaurants using the same food supplier can produce vastly different dishes based on cooking techniques, ingredients, and presentation.

Soltrain (Our RMM Tool)

Solzorro’s RMM tool, Soltrain, leverages Datto RMM as its backbone, which we’ve utilized for over 8 years. We’ve invested significantly in making Soltrain one of the best RMM tools on the market. With one of the top Datto RMM experts on our team, we confidently stand behind our RMM tool against any competitor. After years of dedication, Soltrain has become one of our most valuable assets.

Real-Life Client Examples!

“We have a client who used to pay more than $4,000 per month to update their computers. They unknowingly paid their previous IT provider hourly to manually log in to each computer, update them, and then reboot them. The first month we worked with them, they called us in a panic because there was a zero-day vulnerability in Chrome that needed to be patched immediately. The office manager was worried that their computers might be vulnerable to cyberattacks. But to their surprise, our RMM tool had already taken care of it because we had automated the procedure.”

“The office manager was amazed at how quickly and efficiently we had patched their computers. They couldn’t believe that they were paying so much money before for such a simple and automated process. We explained to them that by automating these procedures, we could save them money and time, and increase their security posture. From that day on, they were our loyal clients, and we continued to provide them with efficient and cost-effective IT services. They were happy that they no longer had to worry about managing their computers and could focus on their business without any interruptions.”

Our Pricing

We include our RMM tool automatically for our managed IT clients. If you sign up for Solzorro’s Soltrain, we charge $10 per month per device. We also lower our hourly rate for our RMM clients to $115 per hour (instead of our usual $125 per hour).

If you are interested in our managed IT services or would like to learn more about our RMM tool, please give us a call at 801-770-4858 or submit an online form. We look forward to speaking with you.

The Rave for Solzorro IT Services

Don’t just take our word for it—hear directly from our clients!

Ken Payne
@ Freedom Credit Union

“If I want to do it, they’ll talk me through it. There’s a lot of flexibility to meet me where I am, and that was key. That was a decision that we made I don’t know how many years ago, but I’ve never looked back.”

Sonya Peterson
@ Crawford Door Sales

“The entire Solzorro team is amazing. We have yet to have an issue they cannot work out for us. Hiring Solzorro was the best decision our company has made in a very long time!!!”

Sam Holmes
@ Built Bars

“Solzorro came so much out on top. Mostly because of their experience, secondly because they knew our company, and third because they were willing to work with me to make it different and make it better.”
RMM & Automation – Streamline IT Tasks
What Is An RMM And Why Should I Use It?
See How We Automate Your IT

What Makes Our RMM Tool Unique?

Proactive Monitoring & Alerts:

We catch issues early to keep your systems running smoothly.

Automated Maintenance & Patching:

Updates and patches run silently in the background—zero disruption.

Real-Time Threat Detection:

Built-in security spots and stops threats in real time.

Scalable Remote Support:

Easily manage devices of any size with remote IT control from anywhere.

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What Is an RMM Tool?

An RMM (Remote Monitoring & Management) tool enables IT teams to remotely monitor and manage their IT systems. By tracking the health and performance of networks, servers, workstations, and devices, these tools detect potential issues early, preventing downtime.
 
The tool consists of two main components. First, a monitoring agent installed on devices gathers performance data such as CPU usage, disk space, and network traffic. Second, the management console displays this data, allowing the IT team to perform essential tasks. Some of those include software updates, patch management, and remote access. The monitoring agent gathers performance data, ensuring IT teams can maintain optimal system performance.

Why choose An RMM Tool?

We use our powerful RMM technology to keep your systems healthy, secure, and always performing at their best. By proactively monitoring and maintaining your IT infrastructure, we reduce downtime, boost productivity, and help your business stay ahead—without the chaos.

Proactive Problem-Solving

Proactive Problem-Solving

With our RMM tool, we don’t just wait for things to break—we fix small issues before they snowball into major problems.
Find Out More!

24/7 System Monitoring

24/7 System Monitoring

We keep a watchful eye on your network around the clock, detecting and addressing issues before you even notice them.
Grow My Business!

Faster Response Times

Faster Response Times

Because we’re already plugged into your system, our technicians can jump in fast with real-time support when it’s needed most.
Streamline My Team!

Automated Maintenance

Automated Maintenance

Say goodbye to manual updates. Our system handles patching and upkeep automatically to keep things running smooth.
Get Secured!

Detailed Reporting

Detailed Reporting

You get regular reports that are clear, concise, and not written in Klingon—just the data you need to stay informed.
Get More For Less!

Security You Can Trust

Security You Can Trust

From antivirus updates to vulnerability scanning, our RMM tool is your first line of digital defense.
Get Advice!

Our RMM Tool Process

Your business doesn’t have time for downtime. That’s why at Solzorro, our Remote Monitoring & Management (RMM) process is built to be proactive, not reactive—so your systems stay up, running, and secure without you lifting a finger.

We begin by gaining a clear picture of your IT environment. Through detailed network scans and system audits, we pinpoint vulnerabilities, bottlenecks, and areas for improvement.

Our RMM approach includes monitoring, alerting, maintaining, and optimizing every part of your IT ecosystem. From patch management to security updates, we ensure everything stays updated, stable, and secure—without interrupting your team’s flow.

With Solzorro’s RMM tool, you get silent support with visible results—maximizing uptime, minimizing headaches, and letting you focus on growing your business.

1. Initial Monitoring Setup

We start by configuring our RMM tools to get full visibility into your systems. This helps us spot issues before they snowball into problems. 24/7 system awareness is the foundation of proactive support.

2. Smart Alerting

When something’s off, our system sends us instant alerts—no more waiting for a crash to find out there’s a problem. You get peace of mind with real-time performance alerts working behind the scenes.

3. Routine Maintenance

We handle software updates, patching, and tune-ups regularly—without disrupting your workday. Think of it as silent IT care that keeps everything humming smoothly.

4. System Optimization

After consistent monitoring and maintenance, we analyze trends to fine-tune your systems for maximum performance. It’s all about continuous improvement that grows with your business.

Why Solzorro IT?

At Solzorro IT Services, we use our advanced Remote Monitoring and Management (RMM) tools to help businesses run smarter, faster, and with fewer hiccups. By keeping a constant eye on your systems, we fine-tune performance and reduce downtime—often before you even notice a problem.

With our proactive monitoring and maintenance, you’ll experience better uptime, stronger security, and greater overall efficiency. Let Solzorro make sure your technology stays one step ahead—so your team can, too.

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Angie Gilson
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They always get the job done and are always friendly, courteous and professional. Haven't had an IT issue yet that they couldn't solve.
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Debbie Morris
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Great IT company. They ALWAYS respond very quickly. Staff is knowledgeable and very friendly. Any issue we have had with our office computers has been handled quickly. Solzorro literally is the best IT I have ever worked with.
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Douglas Phillips
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True experts! Amazing customer service!
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Sonya Peterson profile picture
Sonya Peterson
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The entire Solzorro is amazing. We have yet to have issue they cannot work out for us. They are prompt, professional and honest. Hiring Solzorro was the best decision our company has made in a very long time!!!
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Brandon Austin
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Solzorro is full of incredibly talented and delightful people. They are extremely reliable and bring solutions with a smile everywhere they go. Love working with them.
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Rod T.
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This is an amazing company. Dan recently visited our place of work and trained us how to recognize virtual threats and phishing scams. It was extremely helpful for a company to be able to avoid fraudulent emails and virus that could attach to our computers. Thank you Dan for your great work and service!
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Tyson Hatch
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We made the switch to Solzorro about a year ago and it has been one of the best business decisions we have ever made. Our system rarely goes down and when it does they are quick to respond. Their customer service is outstanding. Our relationship with Solzorro feels like our IT is in house rather than outsourcing. I couldn't be more confident in recommending Solzorro to other businesses as well.
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Kent Andersen
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Dan Burt and his team at Solzorro have been our firm’s IT Advisory & Support Team for several years. They have taken on all of our IT challenges from coordinating moving our corporate offices from one building to another to the ever evolving needs of a manufacturing firm that relies on technology but is not grounded in technology. Dan and his team are never adverse to rolling up their sleeves and doing what it takes to get the job done. We trust Solzorro as a strategic industry partner. They have demonstrated over a number of years their commitment to quality, thoughtful, competent and fiscally responsible innovations and solutions to tech challenges. Dan is honest, straightforward, competent, and able. His team is discreet and careful. Our strategic partnership with Solzorro allows us to focus on our core business competencies with assurance that our IT systems, supports, and safeguards are in place and functioning.
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Rod Jeppsen
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Every once in a while, a company comes along that really delivers customer service. Solzorro is one company that actually does what it says it is going to do. A company that provides prompt attention to IT issues and problems is paramount for our company. Solzorro responds quickly and is knowledgeable regarding IT work. We tried three other IT companies before switching to Solzorro. I can summarize our experience with Solzorro in three words. PROMPT.KNOWLEDGABLE.REASONABLE. Rod W. Jeppsen

Frequently Asked Questions

An RMM (Remote Monitoring and Management) tool allows us to monitor your IT systems 24/7, detect issues early, and resolve them remotely—often before you’re even aware there's a problem. This means less downtime and more productivity for your team.
Nope! Our RMM tool runs in the background with minimal system impact. It’s designed to keep your systems fast and healthy, not bog them down. You’ll notice faster performance and fewer disruptions.
We can catch hardware failures, patch vulnerabilities, software crashes, and even security threats. With our RMM tool, you get real-time protection and rapid resolution across your entire IT environment.
Very secure. We use industry-leading encryption and best practices to ensure your data and devices are protected at every level. You can count on enterprise-grade security and compliance with every connection.
Absolutely. Our RMM system is built for flexibility and works seamlessly across in-office and remote environments, so your team stays connected and supported from anywhere. Enjoy uninterrupted IT support at any location.