Privacy Policy of Solzorro

Owner and Data Controller

Types of Data Collected

This Application collects Personal Data directly or through third parties, including Trackers and Usage Data. Details are provided in this Privacy Policy or shown before data collection. Users may provide Personal Data voluntarily, while Usage Data is collected automatically.

Mandatory Data must be provided for the Application to function properly unless stated otherwise. Optional Data can be withheld without consequences. Users who are unsure about required Data can contact the Owner.

This Application and third-party services may use Cookies or tracking tools to provide the requested Service and for other purposes outlined in this document or the Cookie Policy. Users are responsible for any third-party Personal Data they share and must ensure they have consent to provide it.

Mode and Place of Processing the Data

Methods of Processing

The Owner uses security measures to prevent unauthorized access, disclosure, modification, or destruction of Data. Data processing is done using computers and IT tools, following strict procedures.

Besides the Owner, certain personnel may access the Data. This includes administration, sales, marketing, legal, and system administration teams. External parties may also access Data if appointed as Data Processors. These may include technical service providers, mail carriers, hosting providers, IT companies, and communication agencies.

Text messaging originator opt-in data, SMS consent, and mobile information are excluded from marketing and promotional data sharing. This information will not be shared with third parties or affiliates for marketing or promotional purposes.

Users can request an updated list of these parties from the Owner at any time.

Legal Basis of Processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes.
• Provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof.
• Processing is necessary for compliance with a legal obligation to which the Owner is subject.
• Processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner.
• Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help clarify the specific legal basis that applies to the processing, including whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s offices and other locations where involved parties are based. Depending on the User’s location, Data may be transferred to another country.

Users can check the relevant section to learn where their Data is processed. They can also find details on the legal basis for transfers outside the European Union or to international organizations like the UN. The Owner takes security measures to protect transferred Data. Users can learn more by checking this document or contacting the Owner through the details in the contact section.

Retention Time

Personal Data shall be processed and stored for as long as required by the purpose it has been collected for. Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes.

The Owner may keep Personal Data longer if the User has given consent, unless the consent is withdrawn. Data may also be retained if required by law or an authority’s order. Once the retention period ends, Personal Data is deleted. After deletion, rights like access, erasure, rectification, and data portability can no longer be exercised.

The Purposes of Processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with legal obligations, respond to enforcement requests, protect its rights and interests, protect the rights and interests of Users or third parties, detect malicious or fraudulent activity, and perform Analytics.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed Information on the Processing of Personal Data.”

Detailed Information on the Processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google LLC)

Google Analytics is a web analysis service provided by Google LLC. It collects Data to track and analyze this Application’s usage. Google prepares reports and shares insights with its other services. The collected Data may also be used to personalize ads within Google’s advertising network.

Personal Data processed: Trackers and Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

The Rights of Users

Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following:

• Withdraw consent at any time if they previously agreed to data processing.
• Object to processing if their Data is processed on a legal basis other than consent.
• Access their Data to check if it is being processed and obtain a copy.
• Verify and request corrections if their Data is inaccurate.
• Restrict processing under certain conditions, limiting usage to storage only.
• Request deletion of their Data under specific circumstances.
• Receive and transfer their Data in a structured, machine-readable format, if feasible.
• Lodge a complaint with a data protection authority if they believe their rights are violated.

Details About the Right to Object to Processing

If Personal Data is processed for public interest, official authority, or the Owner’s legitimate interests, Users can object by providing a relevant reason. However, if Data is used for direct marketing, Users can object at any time without justification.

Solzorro does not use SMS or text messaging communications for marketing or promotional purposes. Text messaging opt-in data, consent records, and mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

To check if their Data is used for marketing, Users can refer to the relevant sections of this document.

How to Exercise These Rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional Information About Data Collection and Processing

Legal Action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional Information About User’s Personal Data

In addition to the information contained in this Privacy Policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application, known as System logs, or use other Personal Data, such as the IP Address, for this purpose.

Information Not Contained in This Policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” Requests Are Handled

This Application does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor “Do Not Track” requests, please read their privacy policies.

Changes to This Privacy Policy

The Owner reserves the right to make changes to this Privacy Policy at any time by notifying its Users on this page and possibly within this Application and/or, as far as technically and legally feasible, sending a notice to Users via any contact information available to the Owner.

It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and Legal References

Personal Data or Data

Any information that directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification or identifiability of a natural person.

Usage Data

This Application automatically collects certain information. This includes IP addresses and domain names of Users’ devices. It also records URI addresses, request times, and request methods used to communicate with the server. The collected data includes file sizes received and numerical codes indicating server response status, such as success or error. The country of origin, browser type, and operating system details are also recorded. Additionally, it tracks visit duration, time spent on each page, and navigation paths within the Application. Other collected details include device parameters and the User’s IT environment settings.

User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor or Data Supervisor

The natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller, as described in this Privacy Policy.

Data Controller or Owner

The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Application as described in the relative terms, if available, and on this site/application.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

Tracker

Tracker indicates any technology, such as Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting, that enables the tracking of Users by accessing or storing information on the User’s device.

Legal Information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation EU 2016/679, also known as the General Data Protection Regulation. This Privacy Policy relates solely to this Application, if not stated otherwise within this document.