Managed IT Services, User Support, IT Consulting, Microsoft & Security Services
Based on 70 reviews
They always get the job done and are always friendly, courteous and professional. Haven't had an IT issue yet that they couldn't solve.
Great IT company. They ALWAYS respond very quickly. Staff is knowledgeable and very friendly. Any issue we have had with our office computers has been handled quickly. Solzorro literally is the best IT I have ever worked with.
True experts! Amazing customer service!
The entire Solzorro is amazing. We have yet to have issue they cannot work out for us. They are prompt, professional and honest. Hiring Solzorro was the best decision our company has made in a very long time!!!
Solzorro is full of incredibly talented and delightful people. They are extremely reliable and bring solutions with a smile everywhere they go. Love working with them.
This is an amazing company. Dan recently visited our place of work and trained us how to recognize virtual threats and phishing scams. It was extremely helpful for a company to be able to avoid fraudulent emails and virus that could attach to our computers. Thank you Dan for your great work and service!
We made the switch to Solzorro about a year ago and it has been one of the best business decisions we have ever made. Our system rarely goes down and when it does they are quick to respond. Their customer service is outstanding. Our relationship with Solzorro feels like our IT is in house rather than outsourcing. I couldn't be more confident in recommending Solzorro to other businesses as well.
Dan Burt and his team at Solzorro have been our firm’s IT Advisory & Support Team for several years. They have taken on all of our IT challenges from coordinating moving our corporate offices from one building to another to the ever evolving needs of a manufacturing firm that relies on technology but is not grounded in technology.
Dan and his team are never adverse to rolling up their sleeves and doing what it takes to get the job done.
We trust Solzorro as a strategic industry partner. They have demonstrated over a number of years their commitment to quality, thoughtful, competent and fiscally responsible innovations and solutions to tech challenges.
Dan is honest, straightforward, competent, and able. His team is discreet and careful.
Our strategic partnership with Solzorro allows us to focus on our core business competencies with assurance that our IT systems, supports, and safeguards are in place and functioning.
Every once in a while, a company comes along that really delivers customer service. Solzorro is one company that actually does what it says it is going to do. A company that provides prompt attention to IT issues and problems is paramount for our company. Solzorro responds quickly and is knowledgeable regarding IT work. We tried three other IT companies before switching to Solzorro. I can summarize our experience with Solzorro in three words. PROMPT.KNOWLEDGABLE.REASONABLE.
Rod W. Jeppsen
The bureaucracy that comes with managing a large group of employees leads big companies to being policy driven: our team at Solzorro is client driven. That difference may sound subtle, but in comparing the two service levels, it is a vastly difference experience for you.
Our guiding principle is to do right by our clients. We don’t try and make you fit into our box, we made every effort to adapt to your needs. We don’t put our efforts into how to charge you more, we focus on how can we add value for you.
Why Size Matters
People often make the mistake of hiring their neighbor down the street or their nephew to handle their IT. When your systems are down, can you wait until your nephew finishes class? You need a team of reliable professionals that are dedicated to responding to your IT needs.
When it comes to IT there is nobody who knows everything, but Solzorro has more than 50 years combined experience. Our engineers have a robust combined skill set, which allows us to resolve a plethora of issues in a timely manner.
The Goldilocks Principle
Some providers are too small. Some are too big. We are just right. Solzorro is just the right size to provide the skills and manpower to handle your needs, and still provide you with the personal touch you deserve.
Solzorro was founded on the belief that IT can be done better.
It should be less stressful, more reliable, simpler to understand, and just all-around easier for you. We aren’t perfect, but we are the perfect choice to handle your IT.
Solzorro Doesn’t Speak Klingon
IT guys are great, but many lack the ability to communicate effectively. At Solzorro we understand the value of communication. We will talk to you in your language. If you aren’t a geek, we will explain things in a simple manner and communicate with you without being smug. And if you are a geek and want detailed technical explanations in binary, then we are on board with that too.
Say Hello to Solzorro today
Say goodbye to your technological problems tomorrow !
We have Full Service IT solutions that are a fixed monthly cost that covers all of your IT needs. Our monthly service plans are a very cost-effective way to maintain maximum uptime with few headaches.
We do not require contracts. Our aim is to earn your business day in and day out. We won’t lock you into a plan that doesn’t work for you. This plan provides peace of mind for your IT needs without the hassle of fighting over costs.
If you have minimal IT needs or prefer to pick and choose your services on a month to month basis then an hourly agreement will likely be best for you. You only pay us for the work requested. We are still happy to provide a business needs analysis and make suggestions for your network, but we will not proceed on any project without your approval.
Warranties protect your hardware — support services protect your business.
Something in Between:
We have the flexibility to adapt to your needs. We have monitoring packages. Hybrids of Full Service & Hourly. Some of our best clients have in-house IT support and we do overflow work for projects, escalations, and extra hands. Be open with us about what you need and we’ll be clear with you on how we can help.