Ideal for people who need IT support every week.
Buy a set number of hours up front at a lower rate, and get a technician in your office every week to use them.
For the hours in your block
You pick a block of hours for the month. Support, maintenance, and small projects all draw from it. If you go over, the extra time is billed at the overage rate.
Example month: 5 block hours ($500) plus 2 extra hours ($250) comes to $750.
A set number of hours each month to spend on whatever comes up. Hours typically expire at the end of the month, so pick a block that matches how much help you actually use.
One scheduled visit a week for maintenance, updates, and helping your people with whatever's bugging them. Your staff gets to know the tech, and small issues get handled before they pile up.
You're paying for time, not a flat monthly plan. That keeps things predictable when your needs are steady, but big projects or recurring problems can add hours fast.
If you'd rather have someone show up each week than call every time something breaks, Block Hour fits. It pairs with Monitored so your systems are watched between visits. Want support and projects covered with no hourly billing at all? That's Managed+.
Block-Hour gives you a set number of IT support hours to use when and how you need them. It’s structured but flexible, ideal for businesses with occasional or unpredictable IT needs.
This plan operates on an hourly billing model, you’re charged for the time used. It’s flexible, but costs can add up over-time.
Unlike typical hourly IT plans, our Block-Hour package includes a regular weekly visit from a technician. This builds consistency and helps prevent small issues from becoming big problems.
Don’t just take our word for it—hear directly from our clients!
